Shipping policy
Shipping Policy
Digital Product Delivery
Our products are digital-only, meaning no physical items will be shipped. Once your order is processed, you will receive your digital product via email.
Delivery Time
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Digital orders are typically delivered within 7 days of purchase.
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If you do not receive your order within this timeframe, please contact us for assistance.
How You’ll Receive Your Purchase
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A download link or access instructions will be sent to the email address provided at checkout.
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If you don’t see the email in your inbox, please check your spam or junk folder.
Order Issues & Support
If you experience any issues with receiving your digital product, please:
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Confirm that your email address at checkout is correct.
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Check your spam or junk folder.
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Contact us at contact@alterrage.com with your order details, and we’ll be happy to assist you.
Refunds & Exchanges
Due to the nature of digital products, we do not offer refunds or exchanges. However, if you have technical issues or did not receive your order, please reach out to us for support.
For any questions, feel free to contact us at contact@alterrage.com.